You experience overall system performance issues when multiple users are doing planning processes in SAP Analytics Cloud (SAC).
We identified some repetitive problems, such as:
- System slowness / Non responsive
- Users were unable to copy-paste data in tables
- Story/page filters grayed out
- Unable to Publish data
If you capture the HAR file as per KBA 2280022, you will find warnings indicating that performance-reducing settings have been detected in the model and story. For example,
- The query filter is a hierarchical filter, but is converted to a flat filter with xxxxx elements. This may decrease performance
- The member xxxx has 10 exception aggregation dimensions. More dimensions result in larger data volumes and decreased performance
- The request contains a large number of calculation entities (xx) and xxxx% of them (xx) are hidden
- SAP Analytics Cloud
There is a higher system load detected caused by a combination of different reasons.
- There are many public edit versions created, for example, in total 221 and each public edit version uses 2 - 2,5 million facts.
- Many users are using the public edits of a version simultaneously that causes a high load on the system. These public edits are created in the story before any data entry or change can be done.
- As indicated by the warnings in the HAR file, you are using a too high overall complex scenario.
Please try to optimize your model and story to reduce the complexity which is causing the expensive requests and therefore such long runtimes.
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