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3334167 - Overall system performance issues when multiple users are doing planning in SAP Analytics Cloud (SAC)

Symptom

You experience overall system performance issues when multiple users are doing planning processes in SAP Analytics Cloud (SAC).
We identified some repetitive problems, such as:

  • System slowness / Non responsive
  • Users were unable to copy-paste data in tables
  • Story/page filters grayed out
  • Unable to Publish data

If you capture the HAR file as per KBA 2280022, you will find warnings indicating that performance-reducing settings have been detected in the model and story. For example,

  • The query filter is a hierarchical filter, but is converted to a flat filter with xxxxx elements. This may decrease performance
  • The member xxxx has 10 exception aggregation dimensions. More dimensions result in larger data volumes and decreased performance
  • The request contains a large number of calculation entities (xx) and  xxxx% of them (xx) are hidden


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Environment

  • SAP Analytics Cloud

Product

SAP Analytics Cloud 1.0

Keywords

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