3334407 - Active Survey not available/visible in Playbook - C4C V2

Active Surveys are not visible/ cannot be added to Playbooks.

SAP Cloud for Customer V2

Prerequisite: there are active surveys in the system that are currently valid.

1. Go to the Playbooks view
2. Open any or create a new one
3. Click Add action
4. Select Survey
5. Select the survey field ovs
6. > No surveys can be selected.

Only surveys of category type "Checklist" are supported in opportunity/lead and hence only those are showing up in playbooks.

Please adjust the relevant survey categories to be able to find it in playbooks.

KBA , CEC-CRM-PLA , Sales Playbook for SAP Sales/Service Cloud , How To