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3334447 - Error occurs while connecting to SAP HANA server: "Incorrect database user name or password"

Symptom

The password of SAP HANA database user is changed and updated according to the section 7.10 Reconfiguring the System of SAP Business One Administrator’s Guide.  Following error occurs when attempting to acess SAP HANA Databases for Backup window:

Additionally, following errors can be seen in the B1Installer_XXXX.log located in '/var/log/SAPBusinessOne' directory.

2023-05-07][com.sap.businessone.installer.wizard.step.InstallWizardStep]
[17:48:51][WARNING] Step [installer-step-hana-database-entries][DatabaseEntryValidator] Server<IP address> or <hostname>:30013
Connection to SAP HANA server.
Incorrect database user name or password.

 "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP Business One version for SAP HANA

Product

SAP Business One, version for SAP HANA all versions

Keywords

KBA , hana , SBO-HANA-COM , SAP Business One on SAP HANA installation/upgrade , How To

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