SAP Knowledge Base Article - Public

3334535 - Legal Entity and Additional Variables section missing from DRTM Master Data

Symptom

After following the below SAP Help Portal guide, the section "Retention Time Configuration Based on Legal Entity and Additional Variables in DRTM master data" is missing from Manage Data  DRTM Master Data. 


Configurable Retention Time Based on Hire Date for DRTM Master Data Purge

“Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.”

Environment

SAP SuccessFactors HXM Core 

Reproducing the Issue

Configurable Retention Time Based on Hire Date for DRTM Master Data Purge

Screenshot of two new sections in DRTM Master Data where you can configure retention time based on hire date

Resolution

Please clear the metadata cache and run "MDF Object Definition to DB Sync" job. 

Please refer to the below KBA for guidance on both processes:

2534674 - How To Fix Inconsistencies In Metadata Framework (MDF)

See Also

Configuring Retention Times for DRTM Master Data Purge Based on Chosen Variables

Keywords

Retention Time Configuration Based on Country/Region and Additional Variables, Retention Time Configuration Based on Legal Entity and Additional Variables, Data Retention Time Management, DRTM, DRM, DRTM Master Data, legal entity, Manage Data, Company System and Logo Settings, ECT-177395.  , KBA , LOD-SF-PLT-DRM , Data Retention Management , Problem

Product

SAP SuccessFactors HCM Core all versions