Symptom
After following the below SAP Help Portal guide, the section "Retention Time Configuration Based on Legal Entity and Additional Variables in DRTM master data" is missing from Manage Data DRTM Master Data.
Configurable Retention Time Based on Hire Date for DRTM Master Data Purge
“Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.”
Environment
SAP SuccessFactors HXM Core
Reproducing the Issue
Resolution
Please clear the metadata cache and run "MDF Object Definition to DB Sync" job.
Please refer to the below KBA for guidance on both processes:
2534674 - How To Fix Inconsistencies In Metadata Framework (MDF)
See Also
Keywords
Retention Time Configuration Based on Country/Region and Additional Variables, Retention Time Configuration Based on Legal Entity and Additional Variables, Data Retention Time Management, DRTM, DRM, DRTM Master Data, legal entity, Manage Data, Company System and Logo Settings, ECT-177395. , KBA , LOD-SF-PLT-DRM , Data Retention Management , Problem