SAP Knowledge Base Article - Public

3334611 - The category logos are not populating out in the recognise page

Symptom

Category logos/pictures are not populating out in the recognise page when a nominator is trying to nominate an employee. 
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Rewards and Recognition

Reproducing the Issue

1. Go to compensation tab - reward and recognition

2. Choose target employee and select one of the program - it can be seen that the category logos are not populating out in the recognise page when a nominator is trying to nominate an employee. 

When nominate an employee, the category logos are not shown.

However, in the configuration page, the images are configured correctly.

Cause

This is a known issue.

Resolution

This issue has been fixed in b2305p4 (25-May-23 Preview).

See Also

For up-to-date Release timelines, please review these resources:

Keywords

KI2305, RNR-6520, PTCH-40935, category logos/pictures in spot awards , KBA , LOD-SF-RNR-ACC , SuccessFactors Reward and Recognition Accessibility , Problem

Product

SAP SuccessFactors Compensation 2305