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SAP Knowledge Base Article - PreviewSymptom
"Inform and Forward to SAP Product Support" option is missing in the dropdown in the resolve and dispatch incidents app
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Environment
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.2
Keywords
smiv, zmiv, var, isv, itm, solman, solution manager, it service management, resolve and dispatch, incidents, tile, dropdown, missing, forward to sap, send to sap, Inform and Forward to SAP Product Support, fiori , KBA , SV-SMG-SUP-ISV , Service Desk for Software Partner , SV-SMG-SUP , Service Desk / Incident Management , Problem
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