SAP Knowledge Base Article - Preview

3334645 - Known issue with delayed emails Using Microsoft Office365 as an SMTP Relay

Symptom

Known issue with delayed emails Using Microsoft Office365 as an SMTP Relay.

End users may see delays in receiving emails such as email verification or password reset from SAP CDC platform.


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Environment

  • SAP Customer Data Cloud
  • Customer Identity
  • SMTP Relay

Product

SAP Customer Data Cloud all versions

Keywords

email delays, delays in receiving, email verification, password reset, SMTP, O365, Microsoft , KBA , CEC-PRO-SYS , System (Network, Performance, SMTP, Rate Limits, Latency) , Problem

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