3334648 - Receiving error message when trying to add a new employee: The Employee ID already exists. Please enter a new unique value

When processing an employee in Add New Employee: "The Employee ID already exists. Please enter a new unique value" 

SAP SuccessFactors HXM Suite

• Go to Add New Employee Feature
• Try to add the new user with the ID affected 
• The error message appears: "The Employee ID already exists. Please enter a new unique value" 

The Employee ID has a dependent personID external.

Delete the dependent user, before adding the new employee, this will release the ID.
To check if the user has a dependent Person ID or Person ID External, please check the KBA 3277779 - How to Find Dependent Person Id or Related Person Id External.

Additionally, to proceed with the deletion of this Dependent data, refer to 2274679 - How To Delete/Delimit Dependents Data via Import - Employee Central.

3277779 - How to Find Dependent Person Id or Related Person Id External

, KBA , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , LOD-SF-PLT-DRM , Data Retention Management , How To

SAP SuccessFactors HXM Core 2211