SAP Knowledge Base Article - Public

3334666 - 1H 2023 - Custom Reports not working in LMS


After the 1H2023 Release, the Custom Reports stopped working in LMS with the following error: 



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Reproducing the Issue

  • Go to Reports in LMS Admin side and search for the Custom Report;
  • Apply the filters to run it;
  • The Report Status will be: Failed.

Checking the Report execution error, it is possible to identify the error: "PKG_TOOL_GET_NEW_DATE".

The same Report used to work fine before the 1H2023 Release.


Our Engineering team has provided a code correction for the issue. The patch has been scheduled to be released for the Preview tenants within b2305p4, on May 25th.


LOD-SF-LMS-CRI, Custom Report, 1H2023, PKG_TOOL_GET_NEW_DATE, INC4758893 , KBA , LOD-SF-LMS-CRI , Custom Report Issues , Problem


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