SAP Knowledge Base Article - Public

3334875 - Error when saving changes to element Documentation attribute after inserting an image

Symptom

I receive 'This page is having a problem' error in Editor on Edge browser when pressing 'ok' to save changes to a process element Documentation attribute after inserting an image.

Environment

SAP Signavio Process Manager 3.0

Reproducing the Issue

  1. Open process in Editor
  2. Add task element.
  3. Open attribute panel for task.
  4. Select the documentation attribute.
  5. Insert an image.
  6. See it load successfully.
  7. Press ok.
  8. See that the browser page fails.

Cause

The behavior you are experiencing is caused by a known bug in our system.

Resolution

Please know that Development are aware of this Bug and are in the process of prioritizing its fixing. If you are effected by this bug, please let us know by raising a case via the SAP for Me launchpad and reference this knowledge article.

Keywords

process, manager, editor, attribute, documentation, save, ok, insert, image, png, file, error, problem, page , KBA , BPI-SIG-PM-MOD-EDT , Graphical Editor for SAP Signavio Process Manager , Problem

Product

SAP Signavio Process Manager 3.0