SAP Knowledge Base Article - Public

3334971 - Date dimension with hierarchy results in error in Times-series chart in SAP Analytics Clouds (SAC)

Symptom

  • Story based on DS view contains two very similar dimensions: TimestampDayLevel (Day) and TimestampDayLevelString (Day string).
  • The only difference is the data type: first one is of type "Date", second one of type "String(100)". 
  • Both dimension are linked via associations to the same dimension view with a hierarchy.
  • In the SAC story, in time-series chart only the dimension of type date (-> Day ) is visible, but when selecting error notification appears under the time-series chart: The chart can’t be displayed because one or more dimensions that the chart requires have been altered in the model.  and the dimension Date is no longer visible in Builder panel > Time. The dimension of string type (Day string)  is not even visible

Environment

  • SAP Analytics Cloud  2023.2.11 
  • LIVE data connection to SAP DataSphere (DS)

Reproducing the Issue

  1. Log on to customer tenant
  2. Go to the affected story 
  3. Go to the affected time-series chart
  4. Notice error under empty chart: Time dimension is required to build a Time Series chart
  5. Go to Designer > Builder panel 
  6. In the time section notice that only Date is visible
  7. Choose Date dimension with hierarchy
  8. Notice that error under chart changed to The chart can’t be displayed because one or more dimensions that the chart requires have been altered in the model.
  9. Notice that in Designer > Builder panel > Time there is no Date dimension with hierarchy anymore

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Analytics Cloud (SAC), SAC, Times-series chart, Times-series, chart, builder panel, builder, panel, Date dimension with hierarchy, date, dimension, time, hierarchy, error, error message, notification, missing, visible, available, not visible, not available, select, selected, not appear, DWC, Data Warehouse Cloud, Datasphere, data type, string, linked association , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0