SAP Knowledge Base Article - Preview

3335143 - Excel Add-in: Logon failed because your settings couldn't be read

Symptom

You received an error message during Login to Excel Add in:

"Logon failed because your settings couldn't be read. If the problem persists, contact your administrator".


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Environment

SAP IBP for Microsoft Excel, all versions.

Product

SAP Integrated Business Planning for Supply Chain all versions

Keywords

JSON, invalid, character, logon, failed, login, Excel, Excel Add in , KBA , SCM-IBP-XLS-UI , SAP IBP, add-in for Microsoft Excel (User Interface) , Problem

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