3335239 - Microsoft Teams Chat option from People Profile Header Ribbon is missing with enabling of 'Integration Between SAP SuccessFactors and Microsoft 365' feature

Microsoft Teams Chat option from People Profile Header Ribbon is missing with enabling of 'Integration Between SAP SuccessFactors and Microsoft 365' feature.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

1. Provide Administrator Permissions -> Manage System Properties -> Work Tech Configuration permission as a  prerequisite for enabling feature.
2. Go to Admin Center -> Work Tech Configuration.
3. In the Enablement section, choose Enable Integration.
4. Go to Employee Profile Header Ribbon any sample user, Microsoft Teams Chat option is not available.

Employee Profile Header field configuration issue.

1. Go to Configure People Profile.
2. Click on Configure Header Fields section under General Settings.
3. Select Email and enable it by checking it.
4. Save action.

3319695 - Integration Between SAP SuccessFactors and Microsoft 365

employee profile, header, WRK-113, Work Tech Configuration, Work tech, Integration, Microsoft teams, Integration Between SAP SuccessFactors and Microsoft 365, email, chat, Teams , KBA , LOD-SF-EAS-WRK , Collaboration and Work Tech , Problem