SAP Knowledge Base Article - Preview

3335366 - Error "No Authorization to create CRM Document" when Creating Incidents from Templates in Simple IT Request

Symptom

When trying to create a Simple IT request there is an error "No authorization to create CRM document" for a custom transaction type, but when working with SMIN it appears to work.


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Environment

SAP Solution Manager 7.2

SAP Focused Build

Product

SAP Solution Manager 7.2

Keywords

no authorization to create crm document, crm document, fiori, simple it request, S4IT, template, focused build, solution manager, itsm , KBA , SV-SMG-OST-FB-SUP , ITSM Extensions , Problem

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