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3335391 - 1H 2023 Release - Offboarding Step is Skipped or Not Triggered

Symptom

  • Employee or Employer Data Review step is being skipped.
  • Offboarding program is not assigned
  • Expectation is Employee or Employer Data Review Step should be created
  • Actual Employee or Employer Data Review Step is skipped and not presented to offboardee

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


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Environment

SAP SuccessFactors Onboarding

Keywords

offboarding, step skipped, employee data review, manager data review, offboarding program, event reason, rule , KBA , LOD-SF-OBX-OFP , Offboarding 2.0 , Problem

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