SAP Knowledge Base Article - Public

3335430 - CUSTOM COLUMN NUMBER Error with Microsoft Teams Implementation/Instructor VLS Settings Tab does not fully load

Symptom

When trying to save VLS configuration or Instructor record when implementing Microsoft Teams in the LMS, you will receive an error like below:

  • An application error has occurred. Please try again.
  • Error message = For input string: "CUSTOM COLUMN NUMBER" Ticket No = [####]

The VLS Settings tab of the Instructor record might not fully load as well.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Learning Administration > System Administration > Configuration > VLS Configuration
  2. Add New
  3. Create a New VLS config for Teams with the CUSTOM COLUMN field unedited

Cause

This issue occurs when trying to save the following section from the template "<custom_column_number>CUSTOM COLUMN NUMBER</custom_column_number>".

Resolution

<custom_column_number>CUSTOM COLUMN NUMBER</custom_column_number> is designed to be used with this enhancement - Link. If you are not planning to use this enhancement, "<custom_column_number>CUSTOM COLUMN NUMBER</custom_column_number>" can be removed from your config as it is not needed. If you are planning to use it, then please setup the custom column as per help guide suggests and enter the number of your custom column into your VLS config instead of the text "CUSTOM COLUMN NUMBER".

See Also

3113230 - Microsoft Teams - VLS Implementation Supplementary Links + FAQs

Keywords

vls, teams, microsoft, vle, apis, integration, links, help, guide, CUSTOM, COLUMN, NUMBER, instructor, record, load, view,  , KBA , LOD-SF-LMS-VLS , Virtual Learning System , Problem

Product

SAP SuccessFactors Learning all versions