SAP Knowledge Base Article - Preview

3335450 - Windows cryptographic service provider reported an error

Symptom

When trying to digitally sign an Adobe Form in the SAP system, the following error occurs:

"the windows cryptographic service provider reported an error: Access is denied. Error code: 2147942405"


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Environment

  • SAP Forms service by Adobe
  • SAP S/4HANA
  • SAP S/4HANA Foundation
  • SAP ERP
  • SAP ERP Central Component
  • ABAP platform
  • SAP NetWeaver
  • SAP Solution Manager
  • SAP Business Technology Platform
  • SAP S/4HANA Cloud

Product

ABAP platform all versions ; SAP Business Technology Platform all versions ; SAP ERP Central Component all versions ; SAP ERP all versions ; SAP Forms service by Adobe all versions ; SAP NetWeaver all versions ; SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA all versions ; SAP S/4HANA foundation all versions ; SAP Solution Manager all versions

Keywords

Digital signature, Adobe Reader, Adobe Acrobat, ADS, Adobe Document Services, Windows cryptographic service provider, Access is denied, Error code: 2147942405, SSL, Credentials, HTTPS, Sign, ReaderRights, PDF, the windows cryptographic service provider reported an error: Access is denied. Error code: 2147942405 , KBA , BC-SRV-FP , Forms Processing , Problem

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