SAP Knowledge Base Article - Preview

3335460 - In Customer Data Cloud (CDP), unable to search for accounts with apostrophe character ( ' ) in email address

Symptom

In Customer Data Cloud (CDP) console > Customers Search > Profile tab, it is not possible to search for existing accounts that have the apostrophe character ( ' ) in email address.

The search response shows error message "Something went wrong... Error code: undefined".


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Environment

Customer Data Platform

Product

SAP Customer Data Platform all versions

Keywords

cdp, Something, went, wrong, Error, code, undefined, 400000 , fail, parsing, query, special, character, apostrophe, search, query, email, address, customer, profile, account , KBA , CEC-CDP , SAP Customer Data Platform , Known Error

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