SAP Knowledge Base Article - Public

3335669 - "Entity UpsertResult is not found. Please contact your system administrator. " raised when saving the Configure Alert Type for all alert types

Symptom

The error "Entity UpsertResult is not found. Please contact your system administrator. " is raised when pressing Save button in Configure Alert Type popup.

This happens for all admin alert type, and regardless of whether you have done any change or not in the Configure Alert Type.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP SuccessFactors 

Reproducing the Issue

  1. Navigate to Admin Alerts.
  2. Select any type of admin alert.
  3. Click on Configure Alert Type button.
  4. Change or do no change anything.
  5. Save.
  6. Then the above error is thrown. 

Resolution

Please carry out ODATA API Metadata refresh by below steps.

  1. Navigate to OData API Metadata Refresh And Export
  2. Click on the Refresh button.

Keywords

admin, alert, auto, acknowledge, configure , KBA , LOD-SF-MDF-ALR , MDF Alerts , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-TTR , Time Tracking , LOD-SF-EC-TMS , Time Sheet , Problem

Product

SAP SuccessFactors HCM all versions