Symptom
After upgrading SAP Solution Manager to SP >= 13, My Inbox ChaRM application fails with error "Property 'HasPotentialOwners' is invalid" when trying to load the tasks.
Environment
SAP Solution Manager 7.2
Reproducing the Issue
- Go to Fiori Launchpad (either in SAP Solution Manager system using transaction sm_workcenter or in the Frontend Server where SAP Gateway is installed)
- Go to Change Control Management group
- Click on My Inbox tile
Cause
Old cached metadata
Resolution
Logon to your SAP Solution Manager system, if My Inbox is installed there, or to your Front End Server, if My Inbox is installed on a Front End server:
- Create a new HTTP destination of type 3 as a copy of the existing one (created before the ST Upgrade)
- In SPRO => SAP Customizing Implementation Guide => SAP NetWeaver => SAP Gateway => OData Channel => Configuration => Connection Settings => SAP Gateway to SAP System => Manage SAP System Aliases =>
- Assign this new HTTP destination to the corresponding System Alias of service ZTASKPROCESSING (Task Gateway Service version 2.0)
See Also
KBA 2834985 - How to configure the RFCs needed to work with Fiori My Inbox application to work with ChaRM documents - Solution Manager
Keywords
My Inbox, HasPotentialOwners, invalid, ChaRM, upgrade, TASKPROCESSING, ZTASKPROCESSING, Frontend, Front End , KBA , SV-SMG-CM , Change Request Management , OPU-BSC-TGW , Task Gateway , Problem