Symptom
The following behavior occurs in SAP Analytics Cloud (SAC)after the Q2 2023 update:
- Opening the Overview application from the System menu fails with the below error:
"This resource could not be loaded, because the original file could not be found." - System Overview application is missing when navigating to Files >> System >> Common >> SAC Content
Environment
- SAP Analytics Cloud 2023.08.07
Reproducing the Issue
Symptom 1:
- Log in to SAP Analytics Cloud.
- Click on System.
- Select Overview .
- Notice the error message: "This resource could not be loaded, because the original file could not be found."
Symptom 2:
- Log in to SAP Analytics Cloud.
- Files >> System >> Common >> SAC Content
- Notice that System Overview is missing.
Cause
An error during the update prevented deploying the content.
Resolution
The issue is fixed and will be deployed in version 2023.08.08.
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See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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