3336971 - Multiple Compensation Information Records Created When Defining End Dates For Recurring Pay Components With Same End Date - CS1H2023

When defining end dates for Recurring Pay Components in a Compensation Information record (Take Action > Change Job and Compensation Information > Compensation Information), if two or more Pay Components have the same end date defined, the system creates multiple records for the day after the end date, but only one of these records (the '1 of 2' record) shows the Pay Components being deleted; the other record is empty with no changes.

Example from 1H 2023 sales demo:

This issue does not occur if the 'Enable Centralized Services to Save Changes on the Manager Self-Service UI for Change Job and Compensation Info' switch is turned off in 'Company System and Logo Settings', and only occurs in 2305 instances.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors HXM Suite

KI2305, 1H 2023, INC4838895, Centralised Services, Compensation Information, Pay, Component, Recurring, Pay Component, Recurring Pay Component, Pay Component Recurring, Multiple, Record, Records, Multiple Records, 1 of 2, 2 of 2, b2305, PTCH-41080, ECT-219592 , KBA , LOD-SF-EC-CMP-REC , Recurring Payments , LOD-SF-EC-CMP , Compensation Information & One-Time Bonus , Known Error