Symptom
- When creating a New Story report: upon selecting the SAPSFSFLMS data source and clicking OK, the following message is shown
"Unable to authenticate. Please ensure SAP Analytics Cloud is embedded" - The issue only happens for the LMS data source. Other domains or the SF BizX Talent modules are ok.
- The settings mentioned in the following KBA are correct and are in place:
-
3115446 - Report Story - Error: Unable to authenticate. Please ensure SAP Analytics Cloud is embedded.
https://launchpad.support.sap.com/#/notes/31154463151463 - No LMS Connection in Story Reports
https://launchpad.support.sap.com/#/notes/3151463
-
- Learning URL is enabled in Provisioning and the Upgrade job for Story indicates that "SAC Reporting MetaData for LMS is successfully generated "
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Environment
SAP SuccessFactors People Analytics
Product
SAP SuccessFactors People Analytics all versions
Keywords
LMS Story, learning reporting, authentication issue Learning, no access LMS for Story , KBA , LOD-SF-ANA-SAC-ADM , SF Admin configurations (Security Center, Provisioning) , Problem
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