SAP Knowledge Base Article - Public

3337044 - After the QRC upgrade, story themes created in Optimized Design Experience are not applied correctly in View mode

Symptom

  • In View mode, previously created story themes are reverted back to the Light Theme (Default).
  • The issue is not consistent for all colors.
  • The issue is not observed in all widgets, for example tables.

Environment

SAP Analytics Cloud 2023.8.7 

Reproducing the Issue

  1. Log in to SAP Analytics Cloud tenant
  2. Create a new Canvas story in optimized design experience and add a chart to it
  3. Click More > Theme > Create Theme
  4. Go to the Widget Settings and change the "Default Tile Background" for Chart/Geo to Orange
  5. Save the theme
  6. Save the story and open it in View Mode 
    Note that the widget is displayed in the Default Theme 
  7. Refresh the story in Edit Mode
    The warning message is displayed: "The theme used in this application has been deleted. Do you agree to reapply the default theme? If not, you can choose to keep your current preferences by saving them to a new theme."
  8. Click "Yes, I agree" and the Default Theme is applied
  9. Click on "No, save as new theme" and the already created Theme is saved as a new theme. 
    It is a endless loop every time the story is refreshed.

Cause

The issue is currently under investigation by development. 

Resolution

The issue is currently under investigation by development. 

See Also

Keywords

SAP Analytics Cloud, SAC, QRC, Theme, Default, Background, Orange, Red, View Mode, Warning, Chart, "The theme used in this application has been deleted",  New, Refresh, "Theme does not save", Light. , KBA , LOD-ANA-UNS-THM , Unified Story Theme , Problem

Product

SAP Analytics Cloud 1.0