Symptom
- In View mode, previously created story themes are reverted back to the Light Theme (Default).
- The issue is not consistent for all colors.
- The issue is not observed in all widgets, for example tables.
Environment
SAP Analytics Cloud 2023.8.7
Reproducing the Issue
- Log in to SAP Analytics Cloud tenant
- Create a new Canvas story in optimized design experience and add a chart to it
- Click More > Theme > Create Theme
- Go to the Widget Settings and change the "Default Tile Background" for Chart/Geo to Orange
- Save the theme
- Save the story and open it in View Mode
Note that the widget is displayed in the Default Theme - Refresh the story in Edit Mode
The warning message is displayed: "The theme used in this application has been deleted. Do you agree to reapply the default theme? If not, you can choose to keep your current preferences by saving them to a new theme." - Click "Yes, I agree" and the Default Theme is applied
- Click on "No, save as new theme" and the already created Theme is saved as a new theme.
It is a endless loop every time the story is refreshed.
Cause
The issue is currently under investigation by development.
Resolution
The issue is currently under investigation by development.
See Also
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
SAP Analytics Cloud, SAC, QRC, Theme, Default, Background, Orange, Red, View Mode, Warning, Chart, "The theme used in this application has been deleted", New, Refresh, "Theme does not save", Light. , KBA , LOD-ANA-UNS-THM , Unified Story Theme , Problem
Product
SAP Analytics Cloud 1.0