SAP Knowledge Base Article - Preview

3337048 - Intelligent Selling Services FAQ

Symptom

You have one or more of the following questions regarding Intelligent Selling Services:

  1. Does Intelligent selling services take into account the demographic data (e.g.: age, gender, location) of users while generating recommendations? If yes, how can these properties be passed to ISS? 

  2. Does ISS consider contextual data (e.g.: season) to generate recommendations? For instance, a comforter/duvet should be recommended during winters.

  3. Can a non-SAP Commerce system use ISS API to send transactional data? For example, an ERP system sending orders placed in physical stores, as purchases from both online and physical stores could be required for recommendations.

  4. Is there a bulk import utility to load purchase history into ISS?

  5. Can a native mobile app send behavioral data (page view, add to cart and similar events) to ISS via API?

  6. Can we use ISS strategy API to display recommendations in the required format instead of using merchandising carousels, for example, on a native mobile app?


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

demographical, context, information, GDPR , KBA , CEC-SCC-COM-ITG-CDSI , CDS Integration , How To

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