SAP Knowledge Base Article - Public

3337405 - Onboarding process is not deleting drafts after submitting task - Onboarding

Symptom

Onboarding process is not deleting drafts after submitting task.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Add new hire to Onboarding
  2. New hire login to complete PDC and Save a draft
  3. Admin login and save a draft
  4. New hire login and submit PDC
  5. Admin login to change some details on behalf of Onboardee but the admin only see his draft, not the data submitted by Onboardee.
  6. In a case admin submit, process will continue with admin’s draft information, not the real info provide by Onboardee

Cause

Known issue.

Resolution

This is a known issue and engineering team is working on it.

Keywords

KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem

Product

SAP SuccessFactors Onboarding all versions