Symptom
Onboarding process is not deleting drafts after submitting task.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Add new hire to Onboarding
- New hire login to complete PDC and Save a draft
- Admin login and save a draft
- New hire login and submit PDC
- Admin login to change some details on behalf of Onboardee but the admin only see his draft, not the data submitted by Onboardee.
- In a case admin submit, process will continue with admin’s draft information, not the real info provide by Onboardee
Cause
Known issue.
Resolution
This is a known issue and engineering team is working on it.
Keywords
KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem
Product
SAP SuccessFactors Onboarding all versions