SAP Knowledge Base Article - Public

3337427 - Different Price Component displayed on Custom Template Vs Standard Template.

Symptom

User has Changed Tax Price Components, but it is displaying different in Custom Vs Standard Template.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the New Business work center.
  2. Open the Sales Quotes view.
  3. Choose Particular Sales Quote. 
  4. Open the Document & Preview it.

This will display custom template 'Quote' for Country United States and Language English_GB which was created by the User. The Price Components will be displayed as follows:

  • Total Item Gross Value 
  • Gross Overall Discount (%) 
  • Net Total Value 
  • Gross Total 
  1. Now, click on You Can Also > Edit Output Settings.
  2. Change the language to English.
  3. Click on the Template Name 'Quote' to generate a new preview.

This will display standard template 'Quote' for Country United States and Language English which is a standard template created by SAP. The Price Components will be displayed as follows:

  • Total (Taxes incl.)
  • Discount (%)
  • State sales tax (%) 
  • Amount (w/o taxes)

Cause

 This is System Standard Behaviour.

Resolution

The Translations implemented in the Language Adaptation Tool (LAT) will not be transferred to Form Template, more specifically any static texts in Forms are solely derived from the respective Form Template implemented for the dedicated language, not from LAT.

This corresponds to a published limitation on the use of LAT which is aimed at implicitly enabling system translation for end user related texts for the frontend / UI. Only dynamic form content like values that have a language dependency may potentially be derived from LAT but this is not generically warranted but highly dependent on the form and the form message type assembly for the respective form and for dynamic form content, generic LAT support in custom language is not provided.

Thus for this specific use case, please review the Form Templates that you have created for the object and the different language settings and verify that your language versions contain the desired (static) form content.

Keywords

Price Component,Language Adaptation Tool,Translations,Sales Quote,custom template. , KBA , price component , language adaptation tool , translations , sales quote , custom template , AP-RC-FF , Forms Flexibility , AP-GLO-TXA , ByD Key User Translation Tool , Problem

Product

SAP Business ByDesign all versions