SAP Knowledge Base Article - Public

3337485 - Import Error "Enter valid Description Language Code" For Warranty Entity

Symptom

Error "Enter valid Description Language code" to import Warranties.

Environment

  • SAP Service Cloud v2
  • SAP Sales Cloud v2

Reproducing the Issue

  1. Open All Settings.
  2. Enter the Monitoring screen.
  3. Click on import button.
  4. Select Warranty entity.
  5. Make sure Complete entity checkbox is marked.
  6. Select the file type and upload the zip file.
  7. Click on Import data.
  8. Result: You see that status is COMPLETED_WITH_ERRORS and when you open the error file you see "Some input values are invalid :- { Enter valid Description Language code }".

Cause

You filled an invalid language code in the Warranty_Descriptions file. The field is case-sensitive so if you fill as "EN" the error will be triggered.

Resolution

Fill the language code with a valid (lower case) value (e.g: en). You can check all the possible codes by following below steps:

  1. Open All Settings.
  2. Enter the Monitoring screen.
  3. Click on Download Template button.
  4. Select Warranty as entity.
  5. Mark the complete entity checkbox.
  6. Click on download template.
  7. Open the zip file.
  8. Open the file Code_languageCode. Here you will be able to check all the possible values for the language code field.

Keywords

Warranty, Import, Completed with Errors, Language code , KBA , CEC-CRM-IMX , Data Import/Export for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0