SAP Knowledge Base Article - Preview

3337515 - Intermittent Zoom Attendance/Completion Issues

Symptom

After a VLS enabled Class with Zoom is completed, some users or all users do not receive completion even after the Process VLS Attendance Automatic Process has completed. The attendance report in Zoom also shows that the users spent enough time in the meeting room when compared to the Minimum Attendance Percentage for Credit setting on the Class record.


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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

VLS, virtual, class, learning, lms, zoom, attendance, total, time, completion, instructor,  , KBA , LOD-SF-LMS-VLS , Virtual Learning System , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Problem

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