SAP Knowledge Base Article - Preview

3337569 - SAP GUI connection hangs via saprouter


User logons the SAP GUI and the connection is hanging soon if user doesn't do any action in the system.

The connection is working fine if the user keeps alive action in the system.

The connection is hanging until the timeout error occurs.



  • SAP NetWeaver
  • SAP PLATFORM - Application Server ABAP


ABAP platform all versions ; SAP NetWeaver all versions


SAP Router, GUI connection, hanging, firewall, keepalive, timeout , KBA , BC-CST-NI , Network Interface , Problem

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