SAP Knowledge Base Article - Public

3337678 - Japanese are garbled in download CSV file - SAP S/4HANA Cloud Public Edition

Symptom

Japanese are garbled in download CSV file.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

Download CSV file in app IAM Information System.

Cause

The default code format of Excel file is not UTF-8.

Resolution

Import the download CSV file to Excel.

Keywords

Japanese, CSV, download, IAM Information System, UTF-8 , KBA , BC-SRV-APS-IAM , Identity and Access Management , Problem

Product

SAP S/4HANA Cloud Public Edition all versions