Symptom
Japanese are garbled in download CSV file.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
Download CSV file in app IAM Information System.
Cause
The default code format of Excel file is not UTF-8.
Resolution
Import the download CSV file to Excel.
Keywords
Japanese, CSV, download, IAM Information System, UTF-8 , KBA , BC-SRV-APS-IAM , Identity and Access Management , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public