Symptom
Inspection document is not displayed in the process flow of the standard return in the "Manage Customer Returns (or V2)" app although it has already been generated.
Environment
SAP S/4HANA Cloud
Cause
The root cause lies in that the inspection document hasn't been "Saved and Confirmed". Instead, it is only "Saved".
Resolution
Please click the "Save and Confirm" button for the returns delivery of the standard return order in the "Enter Inspection Results - from Warehouse" app.
Keywords
Inspection, Process flow, Standard return, Manage customer returns, Save and confirm, Enter inspection results, From warehouse , KBA , SD-SLS-RE-2CL , Returns (Public Cloud) , LO-ARM-INS-2CL , ARM Inspection (Public Cloud) , Problem