SAP Knowledge Base Article - Public

3337768 - CPM connection error "Message truncated ...exception from Get_PrintQueuesOfUserExt"


You installed Cloud print manager for Pull Integration to connect to S4 HANA Cloud system.
Connection test gets error "Connection test failed".
You see below error in the CPM log file:

"Message truncated ...exception from Get_PrintQueuesOfUserExt"


  • SAP S4 HANA Cloud System


  • When use Cloud Print Manager for Pull Integration,you followed the steps in help document SAP_COM_0466 | SAP Help Portal 
    to create Communication arrangement and Communication system for Communication Scenario SAP_COM_0466.
  • You created several communication systems but the Communication Arrangement name are the same.


  • Create Different Communication Arrangement name for different Communication System.

See Also

3048273 - SAP Cloud Print Manager will be unavailable with CE2108 in the ‘Install Additional Software’ app


Exception;Get_PrintQueuesOfUserExt;CPM for PI , KBA , BC-CCM-PRN-OM-PM , S/4HANA Output Management Print Manager , Problem


SAP S/4HANA Cloud 2302