3337849 - In SAP IRPA/BPA the recording of an SAP GUI Session fails: "Screen capture failed. Please relaunch recorder"

Symptom

Unable to record a SAP GUI session, using IRPA recorder the following error appears: "Screen capture failed. Please relaunch recorder".

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Cloud Platform
SAP Build Process Automation
SAP Intelligent RPA

Product

SAP Business Technology Platform all versions

Keywords

sap cp, btp, cockpit cloud studio, desktop studio, irpa, bpa, sbpa sap build process automation, irpa intelligent robotic, activating, sapgui/user_scripting_per_user, SAP GUI, sapgui, script, scripting, RZ11, SAP Process Automation , KBA , CA-ML-IPA , IPA , BPI-PA , SAP Process Automation , Problem

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