SAP Knowledge Base Article - Public

3337888 - Application error when changing Work Order End Date - Employee Central

Symptom

When changing the End Date of a Work Order an application error is shown.

Environment

  • SAP SuccessFactors Employee Central
  • Contingent Workforce

Reproducing the Issue

  1. Go to the employee's profile;
  2. "Take Action";
  3. Edit Work Order Information;
  4. Change the end date;
  5. Save.
  6. The application error message is shown.

The same error appears through the Edit button in the Work Order record and in Manage Data. 

Cause

This can be caused by an UI issue. 

Resolution

Make sure the UI configurations are as per the Best Practices recommended by SAP and are defined as the same in Configure People Profile and Object Definition (If you don't have any Default Screen defined, the standard UI will be considered)

Configuring the UI Definition for Work Orders
2476660 - Contingent Workforce: Contingent Worker Specific UI/ Data Model and supported elements - Employee Central 

See Also

2243811 - Support of Contingent Workforce (How it works and its Configuration)
2434429 - How to process changes to work order for contingent workers - Employee Central

Keywords

Work Order, End Date, application error, can't save new end date for work order, contingent worker, CWF, work order portlet, work order UI , KBA , LOD-SF-EC-CWF , Contingent Workforce , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions