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3338197 - Error SSL handshake SSSLERR_PEER_CERT_UNTRUSTED (-102) during setup on /SDF/ALM_SETUP

Symptom

While performing the setup /SDF/ALM_SETUP to connect Cloud ALM with the managed system, the error "SSL handshake with <xx>:443 failed: SSSLERR_PEER_CERT_UNTRUSTED (-102)" is raised

When running /n/sdf/alm_diagnostic, the following errors are logged :

  • Connection failed: SSL handshake with <SAP Cloud ALM subdomain>
  • Token Connection failed: SSL handshake with <SAP Cloud ALM subdomain>-cloudalm.authentication.<data center>.hana.ondemand.com:4

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Cloud ALM

Product

SAP Cloud ALM 1.0 ; SAP Cloud ALM 2.0

Keywords

proxy, /SDF/ALM_SETUP, SSL handshake, SSSLERR_PEER_CERT_UNTRUSTED (-102), SSL handshake , KBA , SV-CLM-INF-CON , Connectivity of managed services/systems to SAP Cloud ALM , Problem

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