Symptom
- On Quick Actions, when you click on "My Team" card the user list not using the full vertical width of the My Team popup
- First user on the left pane is not selected by default
- User details on the right pane do not load the first user by default. Select a user in order for the user's details to be shown on the right pane.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Proxy a Manager with many direct reports.
- On Quick Actions, click My Team card.
- Reported behavior is displayed with the user list not using the full vertical width of the My Team popup, leaving extra white vertical space at the bottom.
- First user on the left pane is not selected by default and does not show the user's information on the right pane.
Cause
My Teams card will sometimes display incorrectly due to the screen resolution being detected as a tablet.
Resolution
Our Engineering team has found the root cause of the issue and will be deploying a patch on June 9th to fix this.
See Also
Keywords
My Team, Quick Action, User list, Card, Manager , KBA , LOD-SF-PLT-QA , Quick Actions , Problem
Product
SAP SuccessFactors HXM Core 2305
Attachments
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