Symptom
- You are using Agent Desktop (add-on) - Phone Number validation with CTI
- The customer wants to know the correct phone number format when using the Agent Desktop
Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Cloud for Service
- SAP Cloud for Sales
- Agent Desktop (add-on)
Product
SAP Cloud for Customer core applications 2305
Keywords
CountryCode, phone number, format, Phone Number Parsing , KBA , LOD-CRM-SBS-AC , Agent Console Add-on , LOD-CRM-LA , Live Activity , Problem
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