SAP Knowledge Base Article - Public

3338638 - Error when querying "countryPicklist" from OData API JobApplication entity "[COE0019]Failed to retrieve result with given criteria" - Recruiting Management

Symptom

  • Error occurs when selecting "countryPicklist" from OData API JobApplication entity
  • [COE0019]Failed to retrieve result with given criteria

Environment

SAP SuccessFactors Recruiting Management

Cause

The country/region value selected on the job application does not exist in the standard picklist "country".

Resolution

Please add the country/region value to the standard picklist "country":

  1. Go to Picklist Center;
  2. Search for the picklist id "country";
  3. Verify if the country/region value exists;
  4. Click '+' button to add a new value.

NOTE: The English US label must be maintained using the RCM Official Country/Region List.

If there are many job applications, you may want to run an adhoc report to check which values are selected on those applications.

  1. Go to Reporting;
  2. Create a Table report using Recruiting V2 domain;
    • Columns: Select 'Application' -> 'Candidate Country/Region'
    • Filters: Specify Application ID or Candidate ID or anything else that can locate the data
  3. Preview the report.
  4. The column will show the 2-char country/region code of the value.

See Also

KBA 2220688 - Candidate Country/Region field behavior and Known Issues - Recruiting Management

Keywords

Candidate, API, Job Application, error, country, picklist, field, property, report, integration , KBA , LOD-SF-RCM-API , Webservices & APIs , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions