Symptom
- Error occurs when selecting "countryPicklist" from OData API JobApplication entity
- [COE0019]Failed to retrieve result with given criteria
Environment
SAP SuccessFactors Recruiting Management
Cause
The country/region value selected on the job application does not exist in the standard picklist "country".
Resolution
Please add the country/region value to the standard picklist "country":
- Go to Picklist Center;
- Search for the picklist id "country";
- Verify if the country/region value exists;
- Click '+' button to add a new value.
NOTE: The English US label must be maintained using the RCM Official Country/Region List.
If there are many job applications, you may want to run an adhoc report to check which values are selected on those applications.
- Go to Reporting;
- Create a Table report using Recruiting V2 domain;
- Columns: Select 'Application' -> 'Candidate Country/Region'
- Filters: Specify Application ID or Candidate ID or anything else that can locate the data
- Preview the report.
- The column will show the 2-char country/region code of the value.
See Also
KBA 2220688 - Candidate Country/Region field behavior and Known Issues - Recruiting Management
Keywords
Candidate, API, Job Application, error, country, picklist, field, property, report, integration , KBA , LOD-SF-RCM-API , Webservices & APIs , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-APP , Applicants and Job Applications , Problem