SAP Knowledge Base Article - Preview

3338851 - Error: ".. Unable to create or update the Excel personal data provider: cannot open the workbook. (IES 10872)" running webi query on excel file

Symptom

  • When running webi query based on excel .xlsx file, below error appears:
    "An error has occurred from the server. Unable to create or update the Excel personal data provider: cannot open the workbook. (IES 10872)"
  • Issue is reproducible in BI Launchpad and rich client.
  • Issue is not reproducible with excel .xls files.


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Environment

  • SAP BusinessObjects Business Intelligence 4.2 SP9 Patch 14
  • Web Intelligence

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

unable, execute, refresh, Query Panel, migrated, post upgrade , KBA , BI-RA-WBI , Web Intelligence , Problem

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