SAP Knowledge Base Article - Public

3338909 - Configure People Profile 'Show description below the block title' Setting Does Not Change the Block On the Employee's Profile


After enabling Show description below the block title in a block via Configure People Profile, the block on the employee's profile hasn't changed.


SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Admin Center > Configure People Profile
  2. Select a block > Check the box for Show description below the block title > Save
  3. Search for employee
  4. Navigate to block in the employee's profile and nothing has changed in the block


  • Configure People Profile block doesn't have text entered
  • Setting is enabled for a different block than the one being reviewed in the employee's profile
  • The page wasn't refreshed after the setting was enabled


  • Enter text in the description field for the block in Configure People Profile
  • Ensure the block with the setting enabled in Configure People Profile is the same block being viewed in the employee's profile
  • Refresh the page after the setting is enabled


success factors, EP, SF, ticking setting, option, selection, box,  , KBA , LOD-SF-EP-CPP , Configure People Profile , Problem


SAP SuccessFactors Employee Central all versions