SAP Knowledge Base Article - Public

3339059 - Performance Management Delete Form or Route Form Error: The Form Id does not exist

Symptom

When trying to delete or route a performance form, receive an error:

The Form Id does not exist

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Admin Center > Delete Form
  2. Enter Form ID > Search
  3. Receive error

OR

  1. Admin Center > Route Form
  2. Search By: Form ID
  3. Enter form ID > Search
  4. Receive error

Cause

The current step owner doesn't exist

Resolution

Resolve Check Tool Errors

Purge the Performance Form

  1. Admin Center > Data Retention Management
  2. Create New Purge Request
    • Select a purge request type: Purge PM or SM Data
    • Which template do you want to purge: PM Review
    • Select a template
    • Upload a file with the document ID to be purged

See Also

Implementing and Managing Data Protection and Privacy - Data Protection and Privacy in SAP SuccessFactors Performance & Goals

Keywords

success factors, SF, PM, PMGM, deletion, deleting, remove, removing, stuck , KBA , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Performance & Goals all versions