Symptom
When trying to delete or route a performance form, receive an error:
The Form Id does not exist
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
- Admin Center > Delete Form
- Enter Form ID > Search
- Receive error
OR
- Admin Center > Route Form
- Search By: Form ID
- Enter form ID > Search
- Receive error
Cause
The current step owner doesn't exist
Resolution
Resolve Check Tool Errors
- Follow the steps in 2824417 - Document Transfer and Quick Fix - Configuration Check Tool - Performance Management
Purge the Performance Form
- Admin Center > Data Retention Management
- Create New Purge Request
- Select a purge request type: Purge PM or SM Data
- Which template do you want to purge: PM Review
- Select a template
- Upload a file with the document ID to be purged
See Also
Keywords
success factors, SF, PM, PMGM, deletion, deleting, remove, removing, stuck , KBA , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem
Product
SAP SuccessFactors Performance & Goals all versions