Symptom
- When a story is set to optimized view mode or optimized design experience mode and the browser zoom is set to 80% or less the input controls on a page are not displayed.
- Navigating to a different page and navigating back will cause the input controls to be shown.
Environment
- SAP Analytics Cloud 2023.10.1
Reproducing the Issue
- Create a story in OVM or ODE (namely Story 2.0)
- Add multiple Chart and Input widgets to the page
- Save the story and then view the page
Cause
Based on the information in the help guide https://help.sap.com/docs/SAP_ANALYTICS_CLOUD/00f68c2e08b941f081002fd3691d86a7/11b4e5ff76eb4747bc255d7037be1f01.html,
SAP Analytics Cloud only supports a browser zoom (scale) level of 100% for designing or viewing stories.
Resolution
Adjust the Zoom level of the Browser to 100%
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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