SAP Knowledge Base Article - Public

3339233 - SAP CPQ Quotation tab error

Symptom

Blank Quotation tab in Quote. 

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1. Open Quote;
  2. Go to any other quote tab;
  3. Perform any action;
  4. Go back to quotation tab.

Cause

Quote Custom Tabs are not configured correctly.

Resolution

  1. Go to setup -> Custom Quote Tabs. When you edit the Quotation tab, you will see that there is implementation file missing. If you try to assign Cart.aspx it will say that it is already used.
  2. Go back to Setup -> Custom Quote Tabs and Check Configuration for all tabs.
  3. You will see that cart.aspx file is used for one of the tab.
  4. In order to assign the cart.aspx page to the quotation tab, you need to remove it from that tab. 

Keywords

Quote, Quotation Tab, Custom Tab, implementation file , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ 2023