SAP Knowledge Base Article - Public

3339328 - Mapped information not flowing to the field in document - Onboarding

Symptom

Customer is trying to populate a field with the mapped information.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding

Cause

One of the reason for the information do not appear in the field is that the fields associated with the information is overlapping each other.

Example:

Resolution

Ensure sufficient spacing between text box which contain the information to be mapped.

Keywords

PDC, form, document, mapping, ONB, SFSF, field, overlapping , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding all versions