SAP Knowledge Base Article - Public

3339419 - Recruiting Email Templates: cc users donot appear in correspondence


If you have added cc users in an email template, the cc users are not displayed in the candidate correspondence.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

Make sure to include cc users in any of email template intended to be sent to the candidate.

After the email is sent, cc users will receive the email

But in the Candidate correspondence portlet cc users will not be displayed.


This is the expected behaviour of the product as per the current design.

See Also

2676541 - Manage Recruiting Email Templates


Recruiting email templates, email, email templates, cc users, cc , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To


SAP SuccessFactors Recruiting all versions