Symptom
If you have added cc users in an email template, the cc users are not displayed in the candidate correspondence.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
Make sure to include cc users in any of email template intended to be sent to the candidate.
After the email is sent, cc users will receive the email
But in the Candidate correspondence portlet cc users will not be displayed.
Resolution
This is the expected behaviour of the product as per the current design.
See Also
Keywords
Recruiting email templates, email, email templates, cc users, cc , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To
Product
SAP SuccessFactors Recruiting all versions