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3339423 - Lumira report can't be opened from BI Launchpad but can be opened from Open Document

Symptom

  • After updating to Lumira Server 2.4 Patch5 and BI 4.3 SP2 Patch7, Lumira report can't be opened from BI Launchpad, but can be opened from Open Document.
  • Nothing happens when clicking any Lumira reports in BI Launchpad.
  • We can find 404 error message when requesting to the following files from .har trace:
    /BOE/portal/xxxx/LumiraWebApp/com/sap/fioribi/caf/LUMXCAFProvider.js
    /BOE/portal/xxxx/LumiraWebApp/com/sap/fioribi/caf/view/LUMX_Viewer.js 




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Environment

  • SAP Lumira Server 2.4 Patch 5
  • SAP BusinessObjects Business Intelligence 4.3 SP02 Patch7

Product

SAP BusinessObjects Business Intelligence platform all versions ; SAP Lumira, server edition all versions

Keywords

BI, Business Intelligence, 4.3,Lumira Server, Lumira report, LUMXCAFProvider.js, LUMX_Viewer.js  , KBA , BI-LUM-SRV-DEP , Installation, Deployment , Problem

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