Symptom
Environment
SAP S/4HANA Cloud
Cause
According to the standard design, the limitation of 24 hours for a specific day for a single line item is not allowed to be exceeded. Changing this limitation will impact the overall CATS integration. For this reason, this message cannot be modified to a warning.
Resolution
As stated in the "Cause" part, the error message cannot be modified to a warning. The system will not allow the working time for an executing service employee in a specific day to exceed 24 hours. When the working time is entered by mistake, please correct them to a working time within 24 hours.
See Also
Error, Service confirmation, 24 hours, Executing service employee, Actual duration
Keywords
KBA , CRM-S4-SRV-SVO-2CL , S4CRM: Service Order (Public Cloud) , Problem