SAP Knowledge Base Article - Preview

3339427 - Error "Item &1: Enter less than 24 hours for employee &2 on YYMMDD" occurs for the service confirmation item

Symptom

Error massage is displayed in the service confirmation item due to that total results of multiple people (e.g. 25 hours, which is greater than 24 hours) is entered to the "Actual Duration" field: "Item &1: Enter less than 24 hours for employee &2 on YYMMDD". The user would like to know if there is a way to set this message as a warning instead of an error.


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Environment

SAP S/4HANA Cloud

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

KBA , CRM-S4-SRV-SVO-2CL , S4CRM: Service Order (Public Cloud) , Problem

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