Symptom
The following behavior occurs in SAP Analytics Cloud (SAC) when using a story with tables that consume data via a BW or SAP BW/4HANA Live connection:
- Trying to expand a hierarchy node / parent does not work. No child elements are shown.
- Filters are not applied to the table. The result remains the same.
Environment
- SAP Analytics Cloud (Enterprise)
- Live Data Connections to SAP BW and SAP BW/4HANA
Reproducing the Issue
- Open a story that contains a table that has a dimension with an active hierarchy and try to expand a node / parent member.
- Open a story and apply a filter to a table (story filter, input control, widget filter).
- Any interaction with the table results in no visible results.
Cause
- BW behaves incorrectly in context with the BW documents feature.
- The BW documents feature does not need to be used in general by the customer, SAC sends a request to check if this feature is supported by the server (BW or BW/4HANA) and whether it i supported.
- This check is causing the issue.
Resolution
Implement the following SAP Notes:
- 3242613 - BW InA: Corrections with respect to BW documents
- 3289358 - BW InA and BW Documents: Field-symbol not assigned for empty cells
- 3133846 - New lines, not assigned field symbol <l_sx_conv2sid>
In general, please implement the enhancements (SAP Notes) suggested in:
See Also
- SAP Analytics Cloud Best Practices and Troubleshooting Community expert page
- SAP Analytics Cloud – Authentication and Data Connectivity openSAP course (free!)
- 2540886 - How to export data from models in SAP Analytics Cloud?
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
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Product
SAP Analytics Cloud 1.0