SAP Knowledge Base Article - Public

3339534 - I get 'Application failed to start' error when trying to open any diagram in Editor

Symptom

I get 'Application failed to start' error when trying to open any diagram in Editor.

Environment

SAP Signavio Process Manager 3.0

Reproducing the Issue

  1. Open Explorer
  2. Double click a diagram to open in Editor
  3. See that you get error page.

Cause

The error is caused by the 'BPMN (Core Elements)' notation subset being disabled in Explorer -> Setup -> Define Notations& Attributes -> BPMN 2.0 language type.

Resolution

To resolve this issue please re-enable the 'BPMN (Core Elements)' notation subset mentioned above.

See Also

For more information on adding and removing notation subsets, please read the following excerpt from our user guide: https://documentation.signavio.com/suite/en-us/Content/process-manager/userguide/workspace-admin/manage-notation-subsets.htm?Highlight=notations

Keywords

process, manager, explorer, editor, open, diagram, error, application, not, start , KBA , BPI-SIG-PM-MOD-EDT , Graphical Editor for SAP Signavio Process Manager , Problem

Product

SAP Signavio Process Manager 3.0